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Lending a Hand

Evidence shows digital loans improve financial well-being

Omri Even-Tov

Featured Researcher

Omri Even-Tov

Assistant Professor, Accounting

By

Gary Thill

Photograph by

Thomas Cockrem for Alamy Images

Illustrations by

iStock

Person sits behind a cabinet style sewing machine outdoors in front of various types of fabric.

Digital loans are often seen as a blessing and a curse in developing countries: They provide credit to those who lack access to banking but can also burden borrowers with interest rates as high as 200%. 

And there’s been little evidence that digital loans improve people’s lives—until now.

 New research co-authored by Associate Professor Omri Even-Tov and three colleagues finds that randomly approved digital loan borrowers in Kenya saw bigger mobile money balances, higher income, better employment prospects, and expanded social networks from an average loan of just $36.

The first-of-its-kind study was based on a detailed analysis of fintech cellphone data  from more than 20,000 loan applications.

“In comparing those who got the loans with those who didn’t, we find pretty strong evidence that their financial well-being improved as a result,” says Even-Tov, faculty director for the Center for Social Sector Leadership. 

The benefits are especially noticeable when the loans support business purposes—the case for 73% of borrowers in the sample and one of the main differentiators from other studies. 

“Maybe they’ve had a business shock or need more inventory to grow. Without those loans, they wouldn’t be able to make it happen,” Even-Tov says. 

To enable these loans, the Kenyan borrowers gave consent for access to their mobile data—a practice that could be considered in the U.S., where 5 million don’t have credit access, Even-Tov says.  

“This is about helping the unbanked,” he says. “Maybe there’s an opportunity to use this at a larger scale.” 

A bar chart showing five arrows is titled The Power of Credit. the following text precedes five arrows: Compared to those who were rejected for digital loans, recipents of the loans....
The first arrow says Found employment 24% more often. The second arrow says Earned 21% more income. The third arrow says Sent 27% more text messages--indicating expanding networks. The fourth arrow says Traveled to 10% more cities. And the fifth arrow says Spent 15% more per financial transaction, suggesting an economic ripple effect. There is also text on the page saying: The size of the loan averaged $36, or slightly less than two-months’ pay for the Kenyan borrowers in the study. And text saying: In the study sample of just over 20,000 applications submitted between April 2018 and January 2022, roughly 5,000 borrowers were randomly approved for a digital loan while nearly 4,400 comparable applicants were rejected.

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