At UC Berkeley Haas’ eighth annual Culture Connect Conference, more than 200 top business leaders and academics—including OpenAI chief economist Ronnie Chatterji and UC Berkeley Chancellor Rich Lyons—tackled how to guide teams through AI, economic uncertainty, and the changing nature of work while preserving culture and humanity.
Léonard Boussioux, assistant professor at the University of Washington, leads attendees in creating personalized anthems.
How can leaders guide their teams through volatility while preserving their culture, mission, and humanity?
More than 200 of the world’s top business leaders and academics tackled this timely question at January’s eighth annual Culture Connect Conference at Haas. Under the theme “Adaptive Leadership in Volatile Times,” the two-day event, organized by the Berkeley Center for Workplace Culture and Innovation, explored navigating economic uncertainty, rapid AI advancement, and the evolving nature of work itself.
“This year’s theme could not be more timely,” said Dean Jenny Chatman, who co-founded the center and conference with Professor Sameer Srivastava.
In one session, Aaron “Ronnie” Chatterji, PhD 06, chief economist at OpenAI, noted that OpenAI’s mission to build artificial general intelligence (systems that are equal to or smarter than humans) to benefit all humanity is a competitive advantage in the intense war for AI talent.
“You can’t win it with money alone,” he said, adding that OpenAI also has a distinctive culture of questioning authority, including in open meetings with CEO Sam Altman.
Chatterji warned against a top-down approach to implementing AI, recommending that managers instead understand the tasks people enjoy (and would like to continue doing) versus those that slow them down (and thus are ripe for automation). “You need to figure out the human piece before you can figure out the implementation piece,” he said.
UC Berkeley Chancellor Rich Lyons, BS 82, spoke about evolving culture at an institutional scale. To help traditionally slow-moving universities adapt at the lightning speed of today’s changes, Lyons provided a framework to accelerate decision-making while maintaining thoughtfulness.
“We’re shifting UC Berkeley’s culture from ‘no, because’ to ‘yes, if,’” Lyons said. Rather than rejecting a new idea or request, people are encouraged to identify conditions that need to be met, then bring creativity to address them. “‘Yes, if’ gets you to action,” he said, distinguishing it from “yes, and,” which facilitates conversation but doesn’t necessarily drive results.
Frequently Asked Questions
What is the UC Berkeley Haas Culture Connect Conference?
The Culture Connect Conference is an annual event organized by the Berkeley Center for Workplace Culture and Innovation, co-founded by Dean Jenny Chatman and Professor Sameer Srivastava. The eighth annual conference drew more than 200 business leaders and academics under the theme “Adaptive Leadership in Volatile Times,” exploring economic uncertainty, rapid AI advancement, and the changing nature of work.
How should leaders implement AI in their organizations?
OpenAI chief economist Ronnie Chatterji, PhD 06, warned against a top-down approach. He recommended that managers first understand which tasks people enjoy and want to keep versus those that slow them down and are ripe for automation—figuring out “the human piece” before the implementation piece. Speakers also stressed that human skills like critical thinking, creativity, and judgment remain essential for catching incorrect AI outputs.
What is the “yes, if” approach to organizational change?
UC Berkeley Chancellor Rich Lyons, BS 82, described shifting the university’s culture from “no, because” to “yes, if.” Rather than rejecting a new idea, people identify the conditions that would need to be met and bring creativity to addressing them. Lyons distinguished “yes, if,” which drives action, from “yes, and,” which facilitates conversation but doesn’t necessarily produce results.
Conference Insights
Organizations must adapt.
Melissa Valentine, a Stanford associate professor, advocated for “flash teams”—specialists who can assemble rapidly for emerging challenges.Organizations must become more fluid and modular, she said, able to quickly assemble the right expertise for these challenges.
Human judgment remains critical.
Sarah Franklin, CEO of the people management platform Lattice, said workers must maintain domain knowledge to recognize incorrect AI outputs. “The skills most needed are definitely the human skills, the critical thinking, creativity, strategic planning, and really how we maintain our humanity when AI is there.”
Transformation may take longer than expected but go deeper.
Stanford Professor Chad Jones noted that transformative technologies have historically taken 30–50 years to fully materialize. “The good news is that we do have time, but I think we should use our time wisely.”
Dean Jenny Chatman (right) with Arden Hoffman, BA 93 (rhetoric), GM’s senior VP and chief people officer. Arden emphasized that in volatile times, leaders need to project calm rather than “ramp up anxiety on a team.”
The Takeaway
Haas’ eighth annual Culture Connect Conference offered invaluable advice for leaders seeking to guide their teams through the relentless change of AI.
A UC Berkeley Haas and Stanford GSB study of more than 1,000 major companies finds that website traffic can forecast revenue and stock prices months before earnings—more accurately than traditional metrics alone. Wall Street, the researchers say, is leaving money on the table.
A UC Berkeley Haas study of 1.1 million emergency-room visits finds that how hospitals deploy nurse practitioners and physicians matters as much as which they hire—with no difference in patient mortality but meaningful gaps in cost and follow-up care.
A UC Berkeley Haas study of more than 25,000 PGA Tour rounds finds that professionals perform measurably worse beside colleagues with opposing political views—a gap that nearly triples when national polarization runs high.
A UC Berkeley Haas study forthcoming in Nature Communications finds that disagreement is less contentious and leads to better understanding when discussed by voice or video rather than in writing—even though most people instinctively prefer to hash out conflict over text.